Important News About Your Medi-Cal

As of January 2024, your Medi-Cal plan may change.

Do you have Medi-Cal and live in one of these counties – Butte, Colusa, Glenn, Nevada, Placer, Plumas, Sierra, Sutter, Tehama, and Yuba? On January 1, 2024, you will be enrolled in Partnership HealthPlan of California or Kaiser (Kaiser may be an option in Placer, Sutter, and Yuba counties). Partnership will manage your benefits, which include primary and specialty care and hospital services. Your Medi-Cal eligibility and benefits are not impacted by this change to Partnership, and there is no need to call your eligibility worker unless you need to update any personal information. Programs like cash assistance (CalWorks), CalFresh, or SSI will not change.

To learn more about the 2024 Medi-Cal Transition, visit 2024 Medi-Cal Transition (partnershiphp.org)

Can I keep my doctor?

You will be able to keep your doctor if they contract with Partnership. You can ask your doctor if they will be in the Partnership network. You can also call Partnership if you have any questions. If your doctor does not work with us, you might be able to keep your doctor for 12 months under “continuity of care.” If you want continuity of care, please call our Member Services once you join the Medi-Cal health plan. If you would like a new doctor or need help choosing one, call Partnership after January 1, 2024. If you do not pick a doctor, Partnership will pick one for you. If you would like to change your doctor, you can contact: 

Partnership's Member Services:

If you have a question about your health benefits, call our Member Services Team: 

(800) 863-4155 

TTY: (800) 735-2929 or 711 

8 a.m. to 5 p.m. Monday – Friday

Do you have appointments or any of the following happening on or after January 1, 2024?

• Treatment for a health issue
• Surgery or medical procedure
• Doctor visits if you are about to or have just had a baby

If so, call Partnership.

Can I still get Medi-Cal services once I have Partnership?

All services given by your last Medi-Cal plan will be covered by Partnership. Some services will still be covered by fee-for-service or state Medi-Cal (pharmacy and dental).

Learn more

To learn more about these changes and how to keep getting care during this change, go to the DHCS Medi-Cal website www.dhcs.ca.gov/MCP-Transition/Pages/Members.aspx