The Ombudsperson helps you resolve issues with your child support case, explains your rights and responsibilities, and explains ways you can get child support services.

Responsibilities of the Ombudsperson:

  • To help you with child support issues
  • To assist you in understanding the complaint resolution process before, during, and after the complaint is filed.
  • To assist you in preparing for a State hearing.

You can file a complaint if you are not satisfied with the assistance you are receiving from the county Department of Child Support Services in resolving your child support issues.

If you need to contact the Glenn County Department of Child Support Services Ombudsperson, you may contact us or call (866) 901-3212.